Hi
I am having a very strange problem. Since we setup a DropFolder and ingested some video entries, we are no able to use the mediaProxy.entry.categories attribute.
It only happens for a specific partner ID
I have checked the database and everything looks ok.
I have one video entry associated to category ID 61 as shown in the query below
select e.id,e.name, d.category_id,d.status from entry e, category_entry d where e.id = d.entry_id and e.partner_id = XXX;
+------------+-------------------------+-------------+--------+
| id | name | category_id | status |
+------------+-------------------------+-------------+--------+
| 0_xmrjls3w | En vivo NoticiasRCN 01 | 35 | 2 |
| 0_wbfqlpt7 | En vivo CanalRCN 01 | 35 | 2 |
| 0_6g348xkw | En vivo 02 | 35 | 2 |
| 0_9bngl8hb | En Vivo DeportesRCN HD2 | 35 | 2 |
| 0_iokziu83 | En Vivo Infantil | 35 | 2 |
| 0_4jeh0s9v | Aidita90 - Cellular | 61 | 2 |
+------------+-------------------------+-------------+--------+
But when using the Kaltura Test Api and trying to get EntryID 0_4jeh0s9v this is what I get:
<result>
<objectType>KalturaMediaEntry</objectType>
<relatedObjects>
</relatedObjects>
<id>0_4jeh0s9v</id>
<name>Aidita90 - Cellular</name>
<description>
</description>
<partnerId>XXX</partnerId>
<userId>XXXXX</userId>
<creatorId>XXXXX</creatorId>
<tags>
</tags>
<adminTags>
</adminTags>
<categories>
</categories>
<categoriesIds>
</categoriesIds>
<status>2</status>
<moderationStatus>6</moderationStatus>
<moderationCount>0</moderationCount>
As you might see, the categories and categoriesID elements are not populated with any thing
If I try to get mediaProxy.entry.name, it works but for categories it is not working.
I have already run kaltura-sphinx-reindex.sh but the problem still exist.
Can any one give me a hint on where to look for?
Jess, this one is for you. ![:wink:]( ":wink:")
Any help will be appreciated
Regards,
Felipe Borrero
Operations Director
Calipso Comunicaciones S.A.
